How Do I Clear My Browser's Cache?

Clearing Your Browser's Cache

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Your internet browser's cache stores certain information about web pages you visit on your computer or mobile device so that they can load more quickly upon future visits.  Occasionally, however your cache can prevent you from seeing updated content in OERCA, or cause functional problems when stored content conflicts with live content. These problems can often be fixed by simply clearing your cache.

OERCA recommends using Microsoft Edge or Google Chrome as your default browser for running the OERCA application.  This article will show you how to clear your cache using the Microsoft Edge and Google Chrome browser.  

If you are unsure of what browser version you are currently using, you can visit whatbrowser.org to find out.  

TIP:  In some instances, you may simply just need to bypass a pages cache by holding the Ctrl key and pressing the F5 key on your keyboard. Depending on your browser, the exact keys may differ slightly.  Click HERE for more detailed information about this simple trick.

NOTE:  In rare occasions it may be necessary to empty your browser Cache and do a Hard Reload.  The process for doing this is fairly simple.  Click HERE for detailed instructions. 

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Clear Cache in MS Edge Browser

1. Close all open MS Edge browsers.
2. Re-Open a MS Edge browser (do not open “Application Shortcut” browsers).
3. Click the three dots in the upper right corner of the browser and select "Settings".

4. Select “Privacy, search and services” then "Choose what to Clear" from the menu.  Finally, click the "Clear Now" button. 

5. Close and re-open the MS Edge browser.

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Clear Cache Google Chrome Browser

1. Close all open Google Chrome browsers.
2. Re-Open a Google Chrome browser (do not open “Application Shortcut” browsers).

3. Click the three dots in the upper right corner of the browser, then select "More tools", and then click "Clear browsing data..."

4. Make sure you have checked the box for "Cookies and other site data" and "Cached images and files".  Click the "Clear data" button.
5. Close and re-open the Google Chrome browser.