Secondary Access - Basic Configuration

About Secondary Access

Secondary Access (formerly know as "Super User") was designed to allow Users access to multiple Facilities and/or Modules.  By utilizing the Secondary Access feature, upper level team members can "jump" to different facilities and exercise various tools with a single log in.  

For example, you may have a director or manager responsible for separate facilities, and thus would need the ability to move between facility records, perform Administrative roles (create/edit Users) and possibly even require access to Veterinarian tools.  Instead of having to create separate user names and passwords for each Facility login, the Secondary Access feature allows a single log-in to navigate between all assigned OERCA components.

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NOTE:  The User Management tool was upgraded in early 2017 to consolidate numerous functions; one of which included granting "Secondary Access".  For more detailed information regarding how to give Secondary Access to a User, please see our Knowledge Base article User Management.

The image below shows where to access the Secondary Access feature within the User Management tool.

To assign Secondary Access:

1. Select the User you want to grant Secondary Access for from the list on the left hand side of the User Management tool.  Click on the "Access" tab, and then click on the plus (+) sign inside the Secondary Access box. When you click on the plus sign, a new pop-up window will appear. 
    
2. Double click each Facility/Module you want the selected User to have access to.
3. Press the "X" in the upper right hand corner of the window to close the Secondary Access box.