User Messaging

About User Messaging

The Animal Welfare App's User Messaging tool allows certain Permission Groups to post system messages to entire Facilities.  These messages will pop up on the screen when a User logs into the system.  Messages can be displayed for a certain length of time, or they can be set to require confirmation from the User that the message has been read.  The following article will illustrate how to post User Messages.  

Applies to the following User Permission Groups:

• Admin
• Facility Manager
• Health Management

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STEP-BY-STEP: How to Post User Messages

1. Click the Messaging icon in the Quick Access tool bar.  

2. Begin by clicking the "New Message" button on the bottom of the new message window.
3. Select the Facility for message post.
4. Select a Begin Display date for when the message should first appear to the recipients, and an End Display date for when the message should no longer be visible. The Begin Display date will default to the current date.

NOTE:  Only use an End Display date for messages that DO NOT require confirmation. 

5. Enter a Subject name for your message.

6. Enter Message text.

7. If you want the message to require confirmation from the User, click the "Confirmation Required" check box.  This will display the message immediately to the User when they log into the system, and they must click that they have read the message before they can navigate to other parts of the system.  
8. Select "Submit" to save the record and issue the message.

If a message confirmation is not required, Users will see a red orb on the Messages icon indicating they have a new message to read.  They must open the messages tool to review messages. 

If a message confirmation is required, Users will see the message display as soon as they log into the system.  They must click the "I Confirm That I Have Read This" button before they can navigate to other parts of the system.  

You can view the status of confirmation for messages that require it by clicking the "View Status of Confirmation for this Message" button within the selected message display.